top of page

Customer Success Story - Fannie Mae

Led the Agile Transformation at Fannie Mae across all lines
of business and coached all levels from Enterprise to Teams resulting in over $5M in savings from process efficiencies, decreased defects, and decreased time to market. 

fannie mae.png

The Challenge.

Fannie Mae is a leader in providing housing finance for homebuyers and renters in the United States. They serve the people who house America. Together with their partners, they make sure that homeowners, homebuyers, and renters across the country have access to affordable financing opportunities. Fannie Mae aspires to be America's most valued housing partner. They provide their customers with products and tools they need to enable mortgage lending in
the 21st century. They provide technology and risk tools to help their customers advance their businesses. They strive to make the mortgage process more efficient and effective.

Fannie Mae was looking to scale Agile and Kanban across the enterprise using SAFe. They needed training and coaching support to build the strategy, transformation roadmap, and coach teams to optimize performance.

The Solution.

Genesis first measured the maturity of the teams as they adopted Scrum and evaluated them so that they achieved a sustainable maturity in accordance with organizational objectives and goals. Following the evaluation and initial scheduling and training, Genesis stood up and provided coaching for Fannie Mae’s Center of Excellence to create a comprehensive and scalable approach to practicing Agile and transitioned programs to Scaled Agile Framework (SAFe) methodology.

Genesis scope of work included the coaching and mentorship of multiple development teams as well as key program Stakeholders. Genesis facilitated Lean, Agile, Scrum Kanban and DevOps training to over 200 team members and enhanced program practices.

Additionally. Genesis facilitated Release Train readiness and backlog refinement workshop, Inspect and Adapt workshops, and assisted in Continuous Delivery practices.

Responsibilities under this contract included full team training in Test-Driven Development, Acceptance Test Driven Development, and other XP-inspired and technical practices.


The Results.

Overall Fannie Mae realized $5M in savings through increased efficiency, developed higher quality code, reacted to changes in stakeholder requirements dynamically, and reduced cycle-time between releases.

bottom of page