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Customer Success Story - Fairfax County

Building a digital modernization strategy for enterprise applications to enhance the services to Fairfax County constituents and Public Schools . 


The Challenge.


Fairfax County, Virginia is the largest county in the Commonwealth of Virginia with over 1.2 million residents, and is the most populous jurisdiction in the Washington DC Metropolitan area (DC, VA, MD).  The Fairfax County Public School (FCPS) system is the 10th largest school division in the U.S. with 198 schools and centers. FCPS serves a diverse student population of more than 187,000 students in grades pre-kindergarten through 12, speaking over 200 languages.


Aging technology was putting pressure on Fairfax County's ability to deliver best-in-class service at a low operating cost.  Fairfax County and Fairfax County Public schools implemented SAP ERP Financials, SAP ERP Human Capital Management, and SAP Procurement for Public Sector (PPS). This implementation was intended to help government staff and public school administrators improve day-to-day activities such as financial reporting, purchases, budgeting and payroll. 

Genesis Consulting was engaged to conduct an assessment of the enterprise solutions, architecture, county and schools strategic vision, and develop a modernization road map to enhance services, products and solutions.

The Solution.


Genesis Consulting was responsible for providing an assessment of the existing business processes, organizational structure, reporting and architecture  and provide the benefits case, recommendations, and implementation road map.   Genesis completed the work providing a comprehensive analysis and recommendation that included pros, cons, benefits, features, scope, time frame.  The team's assessment reviewed:

  • Current SAP Enterprise Core Component (ECC) configuration and functionality

  • Current application development and interfaces with a goal to avoid additional customization

  • Current and future landscape strategies for SRM PPS Upgrade, SAP Public Budget Formulation (PBF), and SAP Business Objects.

  • SAP ECC integration requirements with Human Capital Management (HCM), Business Intelligence, SRM/PPS, and PBF.


After a challenging implementation, users and support groups faced a myriad of new SAP technologies and applications to address their challenges. That made it increasingly difficult to adapt to business process changes or to ensure consistent management information.  

Fairfax County wanted to verify their potential for innovative and optimized use of SAP products to significantly improve performance of selected business processes."

The Results.

Provided outstanding technical expertise in establishing the required solution landscape based on the optimum SAP platform, application landscape, master data strategy and best-fit organizational setup.

A consistent road map to improve process performance through better orchestration of end-user, application and technology.

A business-driven solution map of relevant SAP innovations with their potential for additional value.

A value based business case that outlined the implementation considerations and targeted value to be realized. 

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